Full payment must be received to guarantee entry to the conference. Should you be unable to attend, a substitute delegate is welcome at no extra charge.

If, for any reason, a cancellation is needed, then a cancellation request must be sent in writing to events@frontier-exchange.com. Cancellation requests received in writing before 1 September 2020 will be refunded at 50% of fees. For cancellations received in writing after 01 February 2021 you will receive a 100% credit to be used at another Frontier Exchange event for up to one year from the date of issuance. In the event that Frontier Exchange cancels an event, delegate payments at the date of cancellation will be credited to a future Frontier Exchange event. This credit will be available for up to one year from the date of issuance.

In the event that Frontier Exchange postpones an event, delegate payments at the postponement date will be credited towards the rescheduled date. If the delegate is unable to attend the rescheduled event, the delegate will receive a 100% credit representing payments made towards a future Frontier Exchange event. This credit will be available for up to one year from the date of issuance. No refunds will be available for cancellations or postponements.

Frontier Exchange is not responsible for any loss or damage as a result of a substitution, alteration, cancellation, or postponement of an event. Frontier Exchange shall assume no liability whatsoever if this event is altered, rescheduled, postponed or cancelled due to a fortuitous event, unforeseen occurrence or any other event that renders performance of this conference inadvisable, illegal, impracticable or impossible. For purposes of this clause, a fortuitous event shall include, but shall not be limited to: An Act of God; governmental restrictions and/or regulations; war or apparent act of war; terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or riots; curtailment, suspension, and/or restriction on transportation facilities/means of transportation; or any other emergency.

Please note that details and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Frontier Exchange reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible.